king79 | Privacy Policy

Introduction

Welcome to King79. We operate an online gaming platform available to players in the Philippines at king79.onl. This Privacy Policy explains what personal information we collect when you use our website, how we use it, how we keep it safe, and what rights you have over your own data.

By registering an account or continuing to use King79, you acknowledge that you have read and understood this policy. If anything here is unclear, please don't hesitate to reach out to our support team — we're happy to explain it in plain terms.

This policy applies to all users who access King79 from the Philippines, including players in Manila, Quezon City, Cebu, Davao, and everywhere else in the country.

What Information We Collect

We collect personal data in a few different ways, depending on how you interact with our platform.

Information you provide directly:

• Full name, date of birth, and nationality when you register an account
• Email address and mobile number for account communications and OTP verification
• Government-issued ID or other documents submitted for KYC (Know Your Customer) verification
• Payment details — such as your GCash or Maya account number, or bank account information — needed to process deposits and withdrawals in Philippine Peso (PHP)
• Any correspondence you send to our support team

Information we collect automatically:

• Device type, operating system, and browser details
• IP address and approximate location
• Pages visited, time spent on the platform, and features used
• Session data and login timestamps
• Cookies and similar tracking technologies (see our Cookies section below)

How We Use Your Information

Every piece of data we collect has a specific, legitimate purpose. Here's how we use it:

• Account management: To create and maintain your King79 account, verify your identity, and keep your profile up to date.
• Transaction processing: To facilitate deposits and withdrawals in PHP through local payment options like GCash, Maya, and Philippine online banking or bank transfers.
• Security and fraud prevention: To detect suspicious activity, prevent unauthorised access, and protect both you and our platform from abuse.
• Customer support: To respond to your questions, resolve disputes, and improve your overall experience.
• Platform improvement: To analyse usage patterns, fix bugs, and develop new features that our players actually want.
• Responsible Gaming: To monitor gameplay patterns and offer self-exclusion tools or reminders where needed. King79 is committed to promoting safe, responsible play for adults 21 and above.
• Communications: To send you important account notifications, security alerts, and — where you've opted in — updates about platform features. You can opt out of marketing messages at any time.

We do not use your data to make automated decisions that would significantly affect your rights, and we never use your personal information for purposes beyond what is described in this policy without first letting you know.

Who We Share Your Data With

We are not in the business of selling your personal information. We share data only with trusted partners who help us run the platform, and only to the extent necessary to deliver the services you use.

• Payment processors: Local e-wallet providers and banking partners who handle your PHP transactions securely.
• Identity verification services: Third-party KYC providers who help us confirm that our players are who they say they are.
• Game content providers: The software studios behind our slots, live casino, eBingo, and sports betting products may receive limited session data for game functionality and fairness audits.
• Analytics and infrastructure providers: Cloud hosting and analytics tools that help us maintain platform uptime and performance. These providers are contractually required to handle your data securely.
• Legal and regulatory requirements: We may disclose personal information if required to do so by applicable Philippine law or in response to a valid legal request from an authorised authority.

All third parties we work with are bound by confidentiality agreements and data protection obligations. We do not authorise them to use your data for their own marketing purposes.

How Long We Keep Your Data

We keep your personal data for as long as your account is active and for a reasonable period afterwards, as required to fulfil our legal and business obligations. For example:

• Transaction records are retained for a minimum of five years for financial compliance purposes.
• KYC documents are kept for the duration of your account and for the period required by applicable rules after account closure.
• Support communications are retained for a period sufficient to resolve any disputes or follow-up queries.

Once your data is no longer required, we securely delete or anonymise it so it can no longer be linked back to you.

How We Protect Your Information

Security is something we invest in seriously. Here's what we have in place:

• SSL/TLS encryption for all data in transit between your device and our servers
• Encrypted storage for sensitive data at rest, including identity documents and financial records
• Role-based access controls so that only authorised staff can access sensitive account data
• OTP and multi-factor authentication options for player accounts
• Regular security reviews and vulnerability assessments
• Monitoring systems that flag unusual login activity in real time

That said, no system is completely immune to risk. We strongly encourage you to use a strong, unique password for your King79 account and to enable OTP verification on your mobile number. If you ever suspect your account has been accessed without your permission, contact our support team right away.

Cookies and Tracking Technologies

We use cookies — small text files stored on your device — and similar technologies to make King79 work properly and to understand how players use the platform.

• Essential cookies: Required for basic functions like keeping you logged in during a session. The platform cannot work without these.
• Analytics cookies: Help us understand which pages are popular, how long players stay, and where things could be improved. Data collected this way is aggregated and not linked to individual identities.
• Preference cookies: Remember settings like your preferred language or display options so you don't have to re-enter them every visit.
• Security cookies: Used to detect and prevent fraudulent activity and protect account integrity.

You can manage or disable non-essential cookies through your browser settings at any time. Keep in mind that turning off certain cookies may affect how some parts of the platform function.

Your Rights Over Your Personal Data

You have meaningful rights when it comes to the personal information we hold about you. These include:

• Right to access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your information is inaccurate or out of date, you can ask us to update it.
• Right to deletion: You can request that we delete your personal data, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute is being resolved.
• Right to withdraw consent: Where we rely on your consent to process data — such as for marketing messages — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: If you believe we have mishandled your personal data, you have the right to raise a concern with the relevant data protection authority in the Philippines.

To exercise any of these rights, please contact our support team using the email address listed in the Contact section below. We aim to respond to all data requests within 30 days.

Protection of Minors

King79 is an online gaming platform intended strictly for adults. You must be at least 21 years old to register and play. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor has provided us with personal data, we will take immediate steps to close that account and delete the associated information. If you believe a minor has registered on our platform, please notify us right away.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify registered users via email or through a notice on the platform before the changes take effect.

The "Last updated" date at the top of this page always reflects the most current version. We encourage you to review this policy periodically so you stay informed about how we're protecting your information.

Continuing to use King79 after an update has been posted means you accept the revised terms. If you disagree with any changes, you have the right to close your account and request deletion of your data.

Contact Us

Got questions about this Privacy Policy or how we handle your personal data? We're here to help. You can reach our support team at:

• Email: [email protected]
• Support page: Visit our Help Centre via the homepage

We aim to respond to all privacy-related enquiries within 5 to 7 business days. For urgent account security concerns, please indicate "URGENT" in your subject line so our team can prioritise your message.